Turn Off Touch-Screen Assistant

When reindexing the Volunteer Reporter data or upgrading the Reporter data or the Touch-Screen Assistant software, the Touch-Screen Assistant needs to be turned off. No need to turn off the computer, just the software. To turn off the Touch-Screen Assistant software, you will need the Quit Pin, which is set in the Volunteer Reporter.

Determine the Quit Pin

In the Reporter click on the Assistants menu | Touch-Screen Assistant.

Click the Settings button.

The Quit Pin is listed in the middle of the screen.

Shut Down the Touch-Screen Assistant

On the kiosk with the Touch-Screen Assistant running, enter the Quit Pin as if to login and press OK.

Restart the Touch-Screen Assistant

Most setups have the Touch-Screen Assistant open automatically when the kiosk computer is started.
Or you can start it from an icon on the desktop or the Touch-Screen Assistant listing in the Windows Start menu.