Customizing Web Assistant Screen Messages

You can change the messages which appear on your screens on the website in the Reporter Web Assistant | Settings button | Screen Messages tab. On the left is the list of Message Names. When you highlight one, you can change the text in the bottom right Custom Text box. In the middle right you see the text that is suggested by the Reporter.

The blue bar at the bottom of the Custom Text message box lets you know when you have reached the 254 characters limit. Use all caps or other keyboard characters to emphasize key words to help legibility. Or you can try your hand at the simple HTML that is illustrated in a few examples.

Blue bar indicates space left in Custom Text box

After you have customized your messages, do a Send-and-Receive to upload your changes. You need to leave checked only the two checkboxes on the final Send-and-Receive wizard to upload message changes.

Below is a chart of the screen messages with some possible customizations. It might not be a good idea to publish the default password, in the example below, 3rd line, in that message. Rather, it might be better for you to tell that password to your volunteers in the template that you email to your volunteers. [Ask us to send you the template.] Test it and see what messages you'd like to customize.

Message Name Text 
Login Default: If you do not know your username or password, please contact us.
Custom: If you do not know your username or password, please refer to your introductory email letter or contact us.
Incorrect Name/Password Default:  If you do not know your username or password, please contact us.
Custom: If you do not know your username or password, please contact us [phone # and/or email address here].  You need a Placement before you can sign in.
Change Name/Password Default: Feel free to change the name and password you use to log in.
Custom: Login with the password: volunteer. You MUST change your password the first time. Leave the username blank to keep it. Then logout and log back in with your new password. Then you can enter hours or sign up for volunteer opportunities.

ANOTHER SUGGESTION
Custom code to paste into the Change Name/Password field:

Login with the password: volunteer. <b>You MUST change your password the first time.</b> Leave the username blank to keep it. <font color="#FF0000">Then logout and log back in with your new password.</font> Then you can enter hours or sign up for volunteer opportunities.

THIS YIELDS:
Login with the password: volunteer. You MUST change your password the first time. Leave the username blank to keep it. Then logout and log back in with your new password. Then you can enter hours or sign up for volunteer opportunities.

Select Job for Hours Default: If you have served hours at a different job not listed below, please contact us.
Custom: If you have served hours at a different job not listed below, please contact us. You can add hours consecutively for multiple jobs. You can't add hours for jobs for which you have no placements.
Hours Entry Default: Thanks for entering your hours.
Custom: Thank you for helping us by entering your hours online! Please update your contact information in the message box below "A Message to Us."
Job Opportunities Default: Here are some current job opportunities that need volunteers.
Custom: Check the boxes to select all the job opportunities which you would like to do.
Custom code to paste into the Job Opportunities field:

Please fill out an application. <font color="#FF0000">Check ONLY those <b>"Job Interests"</b> at the bottom for which you <b>intend to volunteer</b>.</font>

THIS CODE YIELDS:
Please fill out an application. Check ONLY those "Job Interests" at the bottom for which you intend to volunteer.

Custom code to paste into the Job Opportunities field:

<p>Here are some current job opportunities that need volunteers. Here you can look at them. When you.</p><ol><li> apply to be a volunteer, or</li><li> login after you get your username and password.</li></ol>Then you can sign up for a Job(s).

THIS CODE YIELDS:
Here are some current job opportunities that need volunteers. Here you can look at them. When you
1. apply to be a volunteer, or
2. login after you get your username and password.
Then you can sign up for a Job(s).

Individual Job Description Default: Contact us if you are interested in this or any other job opportunity.
Custom: If you are interested in this or any other job opportunity, contact us via an online application or by logging in if you are already a volunteer with us.
Application Default: We are always looking for new volunteers. Please apply here so that we can contact you.
Custom 1.: We are always looking for new volunteers. Please apply here so that we can contact you. Be sure to include your email address.

Custom code 2. to paste into the Application field:

Please fill out an application. <font color="#008080">Check only those <b>"Job Interests"</b> at the bottom for which you <b>intend to volunteer</b>.</font>

THIS CODE YIELDS:
Please fill out an application. Check only those "Job Interests" at the bottom for which you intend to volunteer.

Custom code 3. to paste into the Application field:

Please fill out an application. <font color="#FF0000">Check ONLY those <b>"Job Interests"</b> at the bottom for which you <b>intend to volunteer</b>.</font>

THIS CODE YIELDS:
Please fill out an application. Check ONLY those "Job Interests" at the bottom for which you intend to volunteer.

Custom 4.: Please fill out an application COMPLETELY including all your contact information.

Custom code 5. to paste into the Application field:

Please fill out an application. <font color="#FF0000">COMPLETELY <b>including all your contact information</b> .</font>

THIS CODE YIELDS:
Please fill out an application COMPLETELY including all your contact information.

Extra Application Information Default: Please enter any additional information we should know about you.
Custom: Tell us about your skills and interests. Have you ever volunteered for us before? Is there any additional information we should know about you?
Custom code to paste into the Extra Application Information field:

<ol><li><font color="#FF0000"><b>Check that your email address is correct</b></font></li><li><font color="#FF0000"><b>Tell us your cell phone number</b></font></li></ol>

THIS CODE YIELDS:

  1. Check that your email address is correct
  2. Tell us your cell phone number
Custom code to paste into the Extra Application Information field:

<ol><li><font color="#FF0000"><b>Be sure to include your address & email.</b></font></li><li><font color="#FF0000"><b>Best phone number to reach you.</b></font></li><li><font color="#FF0000"><b>Have you volunteered with us before?</b></font></li></ol>

THIS CODE YIELDS:

  1. Be sure to include your address & email.
  2. Best phone number to reach you.
  3. Have you volunteered with us before?

Revised

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