Windows 8.1 Change Printer

A few people who are using a printer all of a sudden cannot preview reports. In order for the Reporter to even preview a report it requires a printer driver to tell it how to format the report preview. We can troubleshoot by setting the default printer to another one and then back to the primary printer to "wake up" the connection, so to speak.

To get the Control Panel:

Navigating Windows 8 can be confusing, but this usually works.
On the keyboard press Windows key + I.

Settings screen in Windows 8.1

Click on Control Panel.

Click on View devices and printers.

Control Panel

Notice the proper (default) printer has a checkmark by it.

Devices and Printers screen

Right-click any printer or device other than the default.
Select Set as default printer from the menu.

Select Set as default printer

Now right-click the proper default printer and reset it back to default.
Select Set as default printer from the menu.

Select Set as default printer

Close the Devices and Printers screen. You ought to be able to preview or print a report in the Reporter.

Close screen X

Revised

Back to the Home Page.
Back to the Home Page.