Dr Watson Fix

  1. Close first message: "Windows Explorer has encountered a problem. ..."

    by clicking
  2. But you could optionally click: "To see what data this error contains, click here."
    But that information is not useful.
  3. AppName: explorer.exe
    AppVer: 6.0.2900.5512
    ModName: comctl32.dll = COMCTL32.DLL
    ModVer: 6.0.2900.5512
    Offset: 0006ee3b
  4. 4. After you close 2nd message: "Dr. Watson postmortem debugger encountered a problem"
  5. Ctrl - alt - del - to get Task Manager
  6. Click Processes | Image Name [this alphabetizes the list] | drwtsn32.exe | End Process | confirm the deletion
  7. Then you can preview the report.
  8. This remedies this session only [until you reboot], but the problem is only intermittent.

Revised 03/Aug/2011

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