Upgrade Installation on a Network

Here are the directions for upgrading the Reporter on a network. The Volunteer Reporter works on any Windows network as a database using Windows file sharing. The data resides in a shared folder on the server and each workstation runs an installation of the Reporter. The Touch-Screen Assistant is installed on the sign-in kiosk and also accesses the data folder. All workstations and Touch-Screen kiosks need an upgrade installation with their respective CDs. No installation on the server is necessary for upgrading. The Reporter is typically not installed on the server and the Touch-Screen Assistant is never installed on the server.

networking diagram

Gather Information: Path to the Data & Version #

First: Backup the Existing Data

  1. File menu | Backup.
  2. Versions prior to 5.7 require all but this Reporter and all Touch-Screens to be shut down to do a backup of the database.
  3. Click the file folder icon to the right of the "Put the backup in" field browse icon
  4. Scroll up to navigate to the desktop to save the file there [or wherever you prefer].
  5. Click OK.
  6. Prior to version 5.7 the backup file is always named VRdata.zip. Version 5.7 lets you include the date automatically in the file name.
  7. Click OK again

Install the Volunteer Reporter Upgrade on the first workstation

Upgrade the database

Install the Volunteer Reporter on all the workstations

Upgrade/Install the Touch-Screen Assistant on every Kiosk

Feel free to call us with any questions.

Revised 03/Aug/2011

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