Focus Areas for CNCS Programs

Jobs/Clients Objectives | Old Service Categories | Primary Placements | Special Need for FGPs | Field Lists | Performance Measure Reports

The new settings for Objective in the Volunteer Reporter refer to the 2012 specifications. Below is a quick list of performance measures required by CNCS in their 2012 document [download official document], but refer to the most current government documents for accuracy and implementation. The new settings for Objective in the Volunteer Reporter refer to these new specifications.

The CNCS website provides plenty of support for implementing the new performance measures.

National Performance Measures by Focus Area

National Performance Measures Within the Volunteer Reporter

In Jobs/Clients

For our customers associated with the Corporation for National and Community Service (CNCS), we have included new features to assist in collecting, tracking, and reporting on performance.


The subcategories of Objectives are grouped on the list by Objective name first.


Service Activity

The Service Activity choices vary, depending upon which Objective is selected.

Service Activity

Copy and Paste the Objective and Service Activity

Copy the Objective and Service Activity settings to apply to another job/client. Copy button

Copy button for Senior Corp objectives settings

The Objective and Service Activity choices can be copied to be applied to another job. The Copy button is available on any job whose Objective and Service Activity choices are already made. When you go to another job which needs the same settings but its fields are currently blank, it has a Paste button. You can use the Copy and Paste buttons without having to click Edit Job/Client.

Paste the Objective and Service Activity settings from one job/client to another. Paste button

Paste button for Senior Corp objectives settings

These copy and paste buttons become available only when RSVP, FGP or SCP is designated in Preferences on the Customize tab.

Old Service Categories and Old Focus Areas

Service Categories

Service Categories on the Jobs/Clients Profile reflect previous CNCS Focus Areas. To view the grouping of Service Categories and their respective Focus Areas, open the Field Lists.

Primary Placements - Unduplicated Volunteers

On some reports, the CNCS requires that volunteers be counted only once, no matter how many different jobs they perform. To meet this requirement, each placement can now be marked as being "primary." The Reporter ensures that each volunteer has only one primary placement and makes it easy to set the primary placement from either the Placement, Volunteer, or Job screen (where you can mark all placements at a single job as being primary).

Special Need Classification for FGPs and SCPs

As usual, Foster Grandparent and Senior Companion Programs may make use of the Special Need list available on the Jobs/Clients Profile. Other users simply disregard that option or turn it off on the Field Lists screen.

Special Need

Field Lists

Jobs/Clients and Stations (as of v6.1) control their custom fields that display on the Profile tab in the Field Lists on the File menu, in the same manner that the Volunteer Field Lists are customized.

Field Lists menu on the File menu

New Performance Measure Reports

Percentage of Volunteers

You can run several statistics reports to include only primary placements. If you choose to do so, you have an additional column showing the percentage of volunteers. We can do this because if we only include primary placements, then each volunteer is only counted once on the report which allows us to calculate percentages. This includes only 4 reports (It does not include Volunteer Statistics):


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