The Volunteer Reporter v5.9 software CD comes to you in a glossy gatefold that's about 5" x 8.5".
You can now enter hours into a large grid instead of the traditional lists. Both methods are efficient. Choose one or the other in Preferences.
When you first open the Reporter the Hours section displays the new grid. You can switch back to the original hours format from Preferences: File menu | Preferences | General tab | Display as lists.
Another user can quickly switch it back to the new grid by putting the dot next to Display in a Grid.
Hours and Minutes
In the new hours grid, you can enter hours and minutes instead of the traditional hours and tenths of hours.
The new upgrade wizard guides you through the process of upgrading your data to a new version.
Touch-Screen Assistant History
The Reporter now keeps a historical record of every time a volunteers signs in or out on the Touch- Screen Assistant.
Dymo Label Printers
The Reporter has always been able to print labels on Dymo printers and now it continues that by enabling you to use the newest models.
New, more powerful filters almost read your mind to give you exactly what you need on any report. The Reporter examines a filter and adjusts the result based upon all of your choices at once, even if you enter some conflicting limitations. It also includes some new limitations so you can request just those stations or jobs where hours were served during any period of time as well as whether a volunteer has a photo or not.
The Reporter has been optimized to speed up intensive operations like upgrading and indexing.
More Job/Client reports
Even more reports are available for jobs and clients that list addresses, phones, and emails.
4 new Job Spreadsheets:
5 new Jobs/ClientsReports
4 new Reports about Jobs/Clients
Backup Your Data
Making backups has been improved and streamlined.
You now have the option to be informed whenever new, free updates are available without automatically downloading them. This will help a few of you that have firewalls that prevent automatic live updates. Make this choice in Preferences.
The Years of Service report now reports lifetime hours as of the date of the report even if the report is being run for a long ago period.
Touch-Screen Assistant "Who's Here" Report
We have a new report to print who is currently signed in on the Touch-Screen Assistant. You print it right from the "Who's Here" tab on the Touch-Screen Assistant screen.
Touch-Screen Assistant Time Out Interval
There is a new setting that enables lengthening the timeout interval. This can be useful if your volunteers have trouble selecting a job before the default 30 seconds is up.
New Job Spreadsheets
Three new job spreadsheets including the popular Do-It-Yourself spreadsheet option.
On the Volunteer Do-It-Yourself spreadsheet, you can now include three separate columns for birth date month, day, and year. This can be handy if you want to produce a list of birthdays in a coming month without listing the year or age of your volunteer.
Manual | Introduction | Startup Options
When you first start the Reporter, you can press one of several F keys quickly to force the Reporter to perform a particular task or enter a troubleshooting mode. Normally, you won't need to use any of these options unless you're having trouble and we ask you to try one or the other. When the Volunteer Reporter splash screen appears, you have about two seconds to press one of these keys.
F3 This will force the Reporter to immediately re-index your data. It would be the same as starting the Reporter, then going to File menu and choosing to re-index. It doesn't hurt to re-index your data, just takes time. Normally, your data only needs to be re-indexed when it is upgraded to a newer version.
F5 This will start the Reporter in a "minimum startup mode" which bypasses many system checks. For example, normally the Reporter checks to make sure that all of the files needed to operate are present and accounted for. If you use this startup option, that check (and dozens more) won't happen. If you can't start the Reporter because every time it tells you that some file is missing or folder is locked, you can use this option to bypass that message and get into the Reporter. It won't make the problem go away, just allow you in so you can fix the problem.
F7 The Reporter knows where your data is located on the network by looking in a particular table, looking in a particular table, datasets.dbf. If that table becomes corrupted, the Reporter can't start. This is very rare. Pressing F7 forces the Reporter to assume that the datasets table is corrupted and to remake it. It will try to recover your data's folder location from the existing table, but if the existing table is really corrupted, it won't be able to and you will have to point the Reporter to the location of your data on the network. In any case, this has nothing to do with your actual data, but only knowing the location of your data.
F9 Pressing F9 forces the Reporter to upgrade your data from a previous version of the Reporter again. Normally, your data is upgraded just once when installing a new version of the Reporter. It is unusual to have to upgrade your data a second time, only in the case of the upgrading process failing before completion. Even then, the Reporter will know that it didn't complete the process and start it over. It won't ever hurt to upgrade your data more than once, it will just be a waste of time if you don't need to.